BOOKING, PAYMENTS AND REFUNDS
You must pay the reservation cost in full to confirm your rental booking. If you need to cancel an already-booked reservation, you agree to pay cancellation fees amounting to:
RENTAL DELIVERY
There will be a $25.00 delivery fee for the use of the Trackless Train. All other equipment there is no delivery fee.
CLIENT RESPONSIBILITIES
Upon receiving a delivery, you or your duly authorized agent must verify it in person. You agree to sign off with an Imagination Destiny staff member acknowledging your receipt of the delivery and assumption of responsibility for the equipment.
If you receive equipment in a damaged or otherwise unusable state, you agree that you'll provide Imagination Destiny with written notification before your event commences. You also waive your right to seek refunds or any other credits for such rentals if you fail to notify Imagination Destiny of the problems in writing before the event. You acknowledge that Imagination Destiny won't accept order modifications or equipment exchange requests after our delivery representatives have vacated the drop-off location.
IMAGINATION DESTINY RESPONSIBILITIES
You acknowledge that Imagination Destiny isn't responsible for breaches of the contract timeframe that are beyond our control, including traffic accidents, vehicular failures, regional security or any “acts of god”. The delivery schedule included in your contract is an approximation that doesn't constitute a guarantee.
ACCEPTABLE RENTAL USAGE
You agree not to sublease, rent out or otherwise attempt to loan for remuneration any equipment that you rent from Imagination Destiny Party Rentals.
YOUR RESPONSIBILITIES CONCERNING DAMAGED EQUIPMENT
During the rental period, you agree that you'll cease using the equipment as soon as it becomes unsafe or you observe it in a state of disrepair. You'll notify Imagination Destiny of the hazard immediately and continue taking reasonable steps to prevent persons and properties from sustaining injury or damage until our representatives personally relieve you of responsibility for the items.
LOSS, DAMAGE AND DESTRUCTION FEES
If any equipment suffers damage, loss or destruction, you agree to pay Imagination Destiny the entirety of the necessary costs to replace it at retail value. Imagination Destiny may let you pay the repair expenses for compromised goods at our sole discretion if we deem it possible and practical to restore them to their original pre-rental state.
We reserve the right to charge $50 service fees for each occurrence of damage, including intentional modifications such as stapling, gluing or nailing. We'll also bill you for any items that require excessive cleaning.
CHARGES AND EXTENSIONS
Except for deliveries made on Fridays, we assess rental rates in 24-hour increments. You may request an extension of your rental period by contacting us in writing and obtaining our written approval beforehand. You agree to pay supplemental overtime rates while you retain possession of the equipment, but we may waive these additional charges for Friday deliveries that you extend until the following Monday.
AFTER RENTALS
At the end of the rental period, you must return all of the equipment in a state identical to how you originally got it. You must:
POST-RENTAL ACTIONS
Within no more than two business days following the pickup date, Imagination Destiny will furnish you with an invoice that details missing and damaged equipment. If you can’t locate missing equipment within 24 hours of receiving of such notice, you authorize us to automatically process a payment to the credit card that you provided.
LEGAL
If claims for damages, injury or loss arise concerning the equipment, its use, transportation, keeping, malfunction or loading, you agree to indemnify Imagination Destiny. You also acknowledge that you're solely liable for any charges related to such claims or contract terms, including collection fees, attorney or court costs and expenses that v incurs while enforcing this Agreement.
If complaints or disputes arise concerning this Agreement or a breach of its terms by any party, we'll refer them to the American Arbitration Association and its Commercial Arbitration Rules. Arbitration will occur in Savannah, Georgia, under the provisions of the United States Arbitration Act and the guidance of a designated arbitrator, but judgments on any award deemed valid by arbitrators can be entered in any court with appropriate jurisdiction.
Should any aspect of this Agreement be deemed invalid or unenforceable, the remainder will be valid and enforceable to the maximum extent allowed by law in the State of Georgia and other applicable jurisdictions.
By accepting this Agreement, you consent to its terms and conditions in full, and you acknowledge that they pertain to all Imagination Destiny invoices regardless whether such documents include their own terms.
You must pay the reservation cost in full to confirm your rental booking. If you need to cancel an already-booked reservation, you agree to pay cancellation fees amounting to:
- 50 percent of the contract price when you cancel earlier than three days before your scheduled delivery time, or
- 100 percent of the contract price when you cancel within three days of your scheduled delivery time.
RENTAL DELIVERY
There will be a $25.00 delivery fee for the use of the Trackless Train. All other equipment there is no delivery fee.
CLIENT RESPONSIBILITIES
Upon receiving a delivery, you or your duly authorized agent must verify it in person. You agree to sign off with an Imagination Destiny staff member acknowledging your receipt of the delivery and assumption of responsibility for the equipment.
If you receive equipment in a damaged or otherwise unusable state, you agree that you'll provide Imagination Destiny with written notification before your event commences. You also waive your right to seek refunds or any other credits for such rentals if you fail to notify Imagination Destiny of the problems in writing before the event. You acknowledge that Imagination Destiny won't accept order modifications or equipment exchange requests after our delivery representatives have vacated the drop-off location.
IMAGINATION DESTINY RESPONSIBILITIES
You acknowledge that Imagination Destiny isn't responsible for breaches of the contract timeframe that are beyond our control, including traffic accidents, vehicular failures, regional security or any “acts of god”. The delivery schedule included in your contract is an approximation that doesn't constitute a guarantee.
ACCEPTABLE RENTAL USAGE
You agree not to sublease, rent out or otherwise attempt to loan for remuneration any equipment that you rent from Imagination Destiny Party Rentals.
YOUR RESPONSIBILITIES CONCERNING DAMAGED EQUIPMENT
During the rental period, you agree that you'll cease using the equipment as soon as it becomes unsafe or you observe it in a state of disrepair. You'll notify Imagination Destiny of the hazard immediately and continue taking reasonable steps to prevent persons and properties from sustaining injury or damage until our representatives personally relieve you of responsibility for the items.
LOSS, DAMAGE AND DESTRUCTION FEES
If any equipment suffers damage, loss or destruction, you agree to pay Imagination Destiny the entirety of the necessary costs to replace it at retail value. Imagination Destiny may let you pay the repair expenses for compromised goods at our sole discretion if we deem it possible and practical to restore them to their original pre-rental state.
We reserve the right to charge $50 service fees for each occurrence of damage, including intentional modifications such as stapling, gluing or nailing. We'll also bill you for any items that require excessive cleaning.
CHARGES AND EXTENSIONS
Except for deliveries made on Fridays, we assess rental rates in 24-hour increments. You may request an extension of your rental period by contacting us in writing and obtaining our written approval beforehand. You agree to pay supplemental overtime rates while you retain possession of the equipment, but we may waive these additional charges for Friday deliveries that you extend until the following Monday.
AFTER RENTALS
At the end of the rental period, you must return all of the equipment in a state identical to how you originally got it. You must:
- Wipe down concession machine
- Pack all other equipment, including attachments and parts, in the same crates and positions that they were in when you received them.
POST-RENTAL ACTIONS
Within no more than two business days following the pickup date, Imagination Destiny will furnish you with an invoice that details missing and damaged equipment. If you can’t locate missing equipment within 24 hours of receiving of such notice, you authorize us to automatically process a payment to the credit card that you provided.
LEGAL
If claims for damages, injury or loss arise concerning the equipment, its use, transportation, keeping, malfunction or loading, you agree to indemnify Imagination Destiny. You also acknowledge that you're solely liable for any charges related to such claims or contract terms, including collection fees, attorney or court costs and expenses that v incurs while enforcing this Agreement.
If complaints or disputes arise concerning this Agreement or a breach of its terms by any party, we'll refer them to the American Arbitration Association and its Commercial Arbitration Rules. Arbitration will occur in Savannah, Georgia, under the provisions of the United States Arbitration Act and the guidance of a designated arbitrator, but judgments on any award deemed valid by arbitrators can be entered in any court with appropriate jurisdiction.
Should any aspect of this Agreement be deemed invalid or unenforceable, the remainder will be valid and enforceable to the maximum extent allowed by law in the State of Georgia and other applicable jurisdictions.
By accepting this Agreement, you consent to its terms and conditions in full, and you acknowledge that they pertain to all Imagination Destiny invoices regardless whether such documents include their own terms.
